Hospitality Management

114366M – DIPLOMA OF HOSPITALITY MANAGEMENT

Description
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Employment Opportunities
Possible job titles that are relevant to this qualification include: banquet or function manager, bar manager, cafe manager, chef de cuisine, chef patissier, club manager, executive housekeeper, front office manager, gaming manager, kitchen manager, motel manager, restaurant manager, sous chef, unit manager catering operations.

Learning Periods & Fees
Total Duration: 65 Weeks
Fees: $19,000

Course Entry Requirements
International students must be over eighteen years old and provide evidence to demonstrate both academic and English language entry requirements as follows: Academic Requirements: Successful completion of Year 12 or equivalent and/or above.

Assessment
This is a competency based course and assessment is undertaken. The assessments may be in a one-on- one environment, or through the completion of set tasks/projects for submission. It is also based on completion of assignments, practical tests and/or examinations for each subject. We work with you and assist you to demonstrate your competency

Course Content
Total number of units = 28
(13 core units plus 15 elective modules

Pathways
After achieving 114366M Diploma of Hospitality Management, students have a number of pathway options: further learning in vocational or higher education through Diploma and Degree qualifications in Hospitality Management.

114366M – DIPLOMA OF HOSPITALITY MANAGEMENT UNITS

0101728

Cluster Name Unit of Competencies Core / Elective
Hospitality – 1
 BSBDIV501 Manage diversity in the workplace Core
BSBITU301 Create and use databases Elective
BSBITU306 Design and produce business documents Elective
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
     
Hospitality – 4
 SITXFSA001 Use hygienic practices for food safety Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXWHS002 Identify hazards, assess and control safety risks Elective
SITXWHS003 Implement and monitor work health and safety practices Core
SITHCCC020* Work effectively as a cook Elective
SITHIND002 Source and use information on the hospitality industry Elective
SITHKOP005* Coordinate cooking operations Elective
     
Business Skills – 1
 BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXMGT002 Establish and conduct business relationships Core
     
Business Skills – 2
 BSBADM502 Manage meetings Elective
BSBCMM401 Make a presentation Elective
BSBSUS501 Develop workplace policy and procedures for sustainability Elective
BSBRSK501 Manage risk Elective
BSBRES401 Analyse and present research information Elective
SITXHRM004 Recruit, select and induct staffs Elective
SITXHRM006 Monitor staff performance Elective
* Pre-requisite – SITXFSA001 Use hygienic practices for food safety Total number of units = 28 (13 core units plus 15 elective modules)